North Carolina CNA Written Practice Exam

Which skill is considered the most essential in the healthcare career?

1. Communication

2. Technical skills

3. Medication administration

4. Patient assessment

The correct answer is: Communication

In the healthcare career, effective communication is crucial as it serves as the foundation for all interactions between healthcare professionals, patients, and their families. Clear communication enhances understanding and ensures that patients' needs and concerns are accurately conveyed and addressed. Good communication skills facilitate the process of obtaining patient histories, explaining procedures, and giving instructions about care and medications. Additionally, it plays a vital role in team collaboration, where healthcare providers must share important information about patient status, treatment plans, and any changes in care. While technical skills, medication administration, and patient assessment are important components of a healthcare worker's responsibilities, without effective communication, these skills may not be employed effectively. Misunderstandings or lack of clarity can lead to errors in care and can compromise patient safety and satisfaction. Therefore, developing strong communication skills is essential for anyone pursuing a career in healthcare.